At privatetoursofspain.com, managed by Datavin Servicios de Marketing S.L. (CIF B84787407), we understand the importance of protecting the personal information of our users. Therefore, before providing us with your data through our website, we recommend that you read this privacy policy carefully to understand how we handle your information.

By using our contact or booking forms and submitting your personal data, you are expressly accepting the terms of this policy and consenting to the processing of your information as described herein.

The legal basis for this data processing is your consent, our legitimate interest, or the necessity to manage a contractual or similar relationship. Your data will not be shared with third parties except for the providers of the services you have booked (wineries, restaurants, hotels, tour operators, etc.).

DATA CONTROLLER AND PURPOSE

The data controller is Datavin Servicios de Marketing S.L., located at C/ Bahía de Pollensa 5, 28042 Madrid (Spain). The data you provide will be incorporated into our systems to manage your bookings, respond to your inquiries, and, in general, to offer you optimal service.

When you fill out any of our forms, you will be asked to check a box indicating your acceptance to confirm your consent. This consent is considered express and verifiable and will be duly recorded. If you do not provide this consent, we will not be able to process your data or proceed with the requested service.

We will retain your data for as long as you maintain an active relationship with our platform or until you request its deletion.

Our data files are available to the Spanish Data Protection Agency (AEPD), and you may file a complaint with them if you believe your data protection rights have been violated.

We will always indicate which data is mandatory, usually with an asterisk. If you do not provide the required information, it may not be possible to complete your reservation or inquiry.

LEGAL BASIS FOR DATA PROCESSING

The processing of your data is based on the following legal grounds:

• The data subject’s consent for the contracting of services and products, for contact forms, information requests, or newsletter subscriptions.
• Legitimate interest in processing the data of our customers for direct marketing purposes and the data subject’s express consent for matters related to service reviews.

USE OF DATA AND COMMUNICATIONS

Your personal data will be used exclusively to:

• Manage your bookings and the corresponding invoicing.
• Contact you via electronic means to inform you of service updates or send notifications.
• Share your data with third parties only when they are the providers responsible for delivering the service you have booked (wineries, restaurants, tour operators, or hotels).

Under no circumstances will we share your data with third parties for commercial purposes.

USER RIGHTS

You have the right to exercise the following regarding your personal data:

• Access: Know what personal data we are processing and for what purposes.
• Rectification: Correct inaccurate or incomplete data.
• Portability: Receive your data in a structured, commonly used format.
• Erasure: Request the deletion of your data.
• Objection: Object to the processing of your data for certain purposes.
• Restriction: Request the suspension of data processing in specific cases.

You may withdraw your consent at any time and file a complaint with the supervisory authority (www.aepd.es) if you believe the processing does not comply with applicable regulations.

To exercise any of these rights, please send a request to winetours(at)turismodevino.com or by post to Calle Bahía de Pollensa 5, 28042, Madrid, clearly stating your request and attaching a copy of an official identification document (such as your national ID or passport).

Please note that if you request the deletion of your data, your account will be canceled, and you will need to contact us again to use our services.

INFORMATION SECURITY

At privatetoursofspain.com, we have adopted appropriate technical and organizational measures to protect your personal information and prevent unauthorized access, alteration, loss, or improper use. We use secure technologies and work with providers who strictly comply with data security and protection regulations.

Our priority is to provide you with a reliable, secure user experience in accordance with current legislation.